1. Information We Collect
We collect personal information from users, including:
- Contact details (name, email, phone number)
- Payment information (credit/debit card details, billing address)
- Account details (username, password, profile data)
- Project details (services requested, contractor interactions, job status)
- Usage data (IP address, browser type, interactions on our platform)
2. How We Use Your Information
We use your data for the following purposes:
- To create and manage accounts
- To process payments and transactions securely
- To match clients with contractors and service providers
- To send service updates, confirmations, and support responses
- To enhance our platform, detect fraud, and improve user experience
- To comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Contractors and service providers for project execution
- Payment processing partners for transactions
- Regulatory authorities if legally required
- Security providers for fraud detection and risk mitigation
4. Data Protection and Security
We implement strict security measures to protect your personal data, including encryption, secure storage, and limited access protocols. However, no system is 100% secure, and we encourage users to take steps in protecting their accounts.
5. Your Privacy Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate or outdated information
- Request deletion of your account and associated data
- Opt out of marketing communications
6. Cookies and Tracking
We use cookies to enhance user experience, track analytics, and remember preferences. Users can manage cookie settings through their browser preferences.
7. Updates to This Policy
We may update this Privacy Policy periodically. Users will be notified of major changes through email or platform notifications.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at support@yourcompany.com.