Effective Date: [Insert Date] - Please read carefully.
Welcome to DoneWright Services. These Terms of Service ("Terms") govern your use of the DoneWright Services website, platform, and coordination services (collectively, the "Platform"). By accessing or using the Platform, whether as a client seeking services ("Client") or an independent service provider seeking opportunities ("Professional"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Platform.
IMPORTANT: DoneWright Services acts solely as a coordination platform to facilitate connections between Clients and independent Professionals. DoneWright Services DOES NOT directly perform or guarantee the services provided by Professionals. The contract for services is directly between the Client and the Professional.
DoneWright Services operates a platform that allows Clients to submit requests for various residential, commercial, and business services. We use this information to connect Clients with independent contractors, consultants, and other service providers within our network ("Professionals") who may be suitable for the requested work. Our role includes:
DoneWright Services does not employ the Professionals and has no control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of the services performed by Professionals.
At this time, DoneWright Services does not require or provide user accounts for clients or providers as part of the service experience. However, in future versions of the platform, users may have the option to create an account to manage projects, track communication, store documents, or streamline booking. If and when user accounts are introduced: Users will be required to provide accurate and current information during registration. Users will be responsible for maintaining the confidentiality of their account credentials and all activities associated with their account. DoneWright Services reserves the right to suspend or terminate any user account for behavior deemed to violate our terms, policies, or platform integrity. Until such features are formally launched, all coordination and communication will continue through direct contact, submitted forms, and email.
Service Coordination Fee: DoneWright Services charges a service coordination fee to support the Platform, vetting, and coordination efforts. This fee is typically calculated as 5% of the final project cost agreed upon between the Client and the Professional. This fee is payable by BOTH the Client and the Professional to DoneWright Services upon completion and payment of the project, unless otherwise specified in a separate agreement.
Payment for Services: Clients make payments for the actual services rendered directly to the Professional according to the terms they mutually agree upon. DoneWright Services is not typically involved in processing payments for the Professional's services, though it may offer payment processing facilitation in some cases.
Failure to pay applicable fees may result in suspension or termination from the Platform.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DONEWRIGHT SERVICES DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
DONEWRIGHT SERVICES DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PLATFORM, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION OR SERVICE PROVIDED THROUGH THE PLATFORM.
DONEWRIGHT SERVICES IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE PLATFORM, INCLUDING PROFESSIONALS. DONEWRIGHT SERVICES DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF PROFESSIONALS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE PLATFORM, AND ANY SERVICE REQUESTED OR PROVIDED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
IN NO EVENT SHALL DONEWRIGHT SERVICES, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THESE TERMS, THE PLATFORM, OR THE SERVICES PROVIDED BY PROFESSIONALS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF DONEWRIGHT SERVICES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DONEWRIGHT'S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE AMOUNT OF COORDINATION FEES PAID BY YOU TO DONEWRIGHT SERVICES IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO DONEWRIGHT SERVICES, AS APPLICABLE.
DoneWright Services is not a party to the service agreement between Clients and Professionals. Any disputes arising from the services performed must be resolved directly between the Client and the Professional. DoneWright may, at its sole discretion, offer limited assistance in facilitating communication but has no obligation to mediate or resolve disputes.
You agree to defend, indemnify, and hold harmless DoneWright Services, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Platform; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that services provided by you (if you are a Professional) or received by you (if you are a Client) caused damage to a third party.
DoneWright Services may terminate or suspend your access to the Platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
These Terms shall be governed and construed in accordance with the laws of the State of [Your State, e.g., Washington], United States, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please Contact Us.